Why is my account blocked?

If you find that your account has been blocked, we recommend reaching out to our care team for assistance.

We are available to help resolve any issues you may be experiencing.

There are several factors that could potentially lead to your account being blocked, including:

Owning multiple Pyypl accounts:

Having more than one Pyypl account can raise concerns regarding the legitimacy and security of the accounts.

Creating a duplicate Pyypl account will lead to the deactivation of the account.

We have implemented a "cool-off" period of 7 days, during which you are not allowed to create a new account.

However, after this period, you are welcome to activate one new account if needed. If your previous account had a remaining balance, we offer the option to transfer that balance to your new Pyypl account.

Simply reach out to us and request a balance transfer, and we will be happy to assist you with the process.