Freeze & unfreeze your card

Modified on Thu, 10 Nov 2022 at 04:01 PM

How can I pause and un-pause my card?


If you've forgotten the billing dates of your subscriptions or you want to stop using the card temporarily, simply freeze the card and unfreeze it when you're ready to use it.



1. Find your card


Launch your app and tap card on the home screen. You may need to swipe left on the carrousel to find your card.


2. Freeze


Tap freeze and reconfirm your action by tapping freeze again on the pop-up.


You have now frozen your card.


3. Unfreeze


Find your card, tap unfreeze and reconfirm your action by tapping unfreeze again on the pop-up.


You have now unfrozen your card.


There are no fees for freezing or unfreezing your card. If you would like to temporarily block your card from being charged, you don't need to permanently block it or replace it. Just freeze it!




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