Getting a physical debit card

Modified on Thu, 10 Nov 2022 at 04:00 PM

How do I get a physical debit card?

You can order a physical debit card once you've successfully signed up and topped up your Pyypl account.

1. Get a Pyypl account

Tap here for a step-by-step guide to opening your Pyypl account.

2. Physical card fee

Before you add money, go to your app home screen and tap your profile picture or icon at the top left corner of your phone screen.

Scroll down and tap fees.

Here, you'll be able to see everything related to fees. Look for the physical card fee associated with your account. 

Note: You will need to add some funds to cover the physical card fee.

3. Add money

There several ways you can top up your account. Launch your app and tap the top-up button on the home screen to see the list of methods.

Choose your preferred method to add money to your preferred account. The quickest way to add money to your account is by using your debit card or any available mobile wallet top up options.

Note: There is a minimum top up amount and a maximum top up limit. Typically your maximum top up limit is equivalent to your consolidated wallet limit. You will be able to see this on the top up screen.

4. Order your card

Once you've successfully added money, go back to your app home screen and tap cards.

Tap + new card, a pop-up will appear. To place an order, tap request physical card. You will need to review the fees on the next page and tap next to proceed.

5. Get the card at your doorstep

You'll need to enter your complete physical address with your zip code or postal code (if applicable). Tap next to review the fees. When ready, hit confirm to place the order.

Note: Physical card fee will get debited from your Pyypl account. If there are insufficient funds, you will not be able to place the order. 

6. Your card is on the way

Sit back and relax; we'll handle it from here. It typically takes 24-48 business hours to deliver the card to your doorstep, which may vary depending on if we can drive to get to you or if we need to fly to get to you.

Learn how to activate your physical debit card.

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